+7 913 916-10-22 [email protected]
Mon-Fri: 9AM-6PM

Terms of Service

Please read these Terms of Service carefully before using our website or ordering from Church's Chicken. By accessing our services, you agree to be bound by these terms.

Effective Date: January 1, 2026

Last Updated: January 1, 2026

Introduction and Acceptance

Welcome to Church's Chicken ("we," "us," "our," "Company"). These Terms of Service ("Terms," "Agreement") govern your use of our website located at chick-churches.rest and our food ordering and delivery services (collectively, the "Services").

By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please discontinue use of our Services immediately.

Eligibility Requirements

  • You must be at least 18 years old or have parental consent to use our Services
  • You must have the legal capacity to enter into binding agreements
  • You must be located within our service delivery areas
  • You must provide accurate and complete information when creating an account

Updates to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the effective date. Your continued use of our Services after such modifications constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically for changes.

Definitions

For purposes of these Terms, the following definitions apply:

  • "We," "Us," "Our," "Company" refers to Church's Chicken and our affiliates, employees, agents, and representatives
  • "You," "User," "Customer" refers to any individual or entity accessing or using our Services
  • "Services" includes our website, mobile applications, food ordering platform, delivery services, and all related features
  • "Content" means all text, graphics, images, music, software, audio, video, information, or other materials on our platform
  • "Website" refers to chick-churches.rest and all associated pages and subdomains
  • "Account" means your user account created to access our Services
  • "Order" means any request for food products or services placed through our platform

Use of Services

Permitted Use

You may use our Services for the following purposes:

  • Browsing our menu and restaurant information
  • Placing orders for food delivery or pickup
  • Creating and managing your user account
  • Accessing promotional offers and loyalty programs
  • Providing feedback and reviews about our services
  • Contacting customer support for assistance

Prohibited Use

You agree not to use our Services for any of the following:

  • Any illegal, unlawful, or unauthorized purposes
  • Violating any applicable local, state, national, or international law
  • Transmitting or procuring harmful, threatening, abusive, or harassing content
  • Attempting to gain unauthorized access to our systems or networks
  • Interfering with or disrupting our Services or servers
  • Creating fake accounts or impersonating others
  • Scraping, harvesting, or mining data from our platform
  • Distributing spam, viruses, or malicious software
  • Reverse engineering or decompiling our software
  • Using our Services for commercial purposes without authorization

Food Safety Compliance Notice

All food preparation and handling comply with local health department regulations and FDA guidelines. We maintain strict hygiene standards and regular safety inspections to ensure food quality and safety.

User Accounts

To access certain features of our Services, you may need to create an account. You agree to:

Registration Requirements

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information as needed
  • Keep your login credentials confidential and secure
  • Notify us immediately of any unauthorized account access
  • Accept responsibility for all activities under your account

Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. We are not liable for any losses or damages resulting from unauthorized account access due to your failure to maintain security.

Account Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms, engage in fraudulent activity, or for any other reason we deem necessary to protect our Services or other users.

Products and Services

Menu and Product Descriptions

We strive to provide accurate descriptions and images of our food items. However, actual products may vary slightly from descriptions due to seasonal availability, preparation methods, or supplier changes.

Allergen Information Disclaimer

IMPORTANT: Our kitchen handles common allergens including wheat, eggs, dairy, soy, nuts, and shellfish. While we take precautions to prevent cross-contamination, we cannot guarantee allergen-free preparation. Please inform us of any allergies when ordering and consult with medical professionals if you have severe allergies.

Pricing and Availability

  • All prices are listed in USD and subject to change without notice
  • Promotional prices have specific terms and expiration dates
  • Menu items are subject to availability and may be discontinued
  • We reserve the right to limit order quantities
  • Prices include applicable taxes where required by law

Order Processing and Delivery Terms

Order Acceptance: Receipt of your order confirmation does not guarantee acceptance. We reserve the right to cancel orders for any reason, including product unavailability, pricing errors, or delivery zone restrictions.

Delivery Zones: Delivery is limited to designated service areas. Minimum order requirements may apply for delivery orders. Delivery fees are clearly displayed during checkout.

Delivery Timeframes: Estimated delivery times are approximate and may vary based on order volume, weather conditions, and distance. We are not liable for delays beyond our reasonable control.

Temperature-Sensitive Items: Hot foods are prepared fresh and delivered in insulated containers to maintain temperature. Cold items are kept refrigerated until delivery. Consume food promptly upon delivery for optimal quality and safety.

Order Modifications and Cancellations

  • Orders can be modified or cancelled within 5 minutes of placement
  • Once food preparation begins, modifications may not be possible
  • Cancellation requests after preparation starts may incur charges
  • Contact customer service immediately for urgent changes

Payment Terms

Payment is required at the time of order placement. We accept major credit cards, debit cards, and approved digital payment methods. All transactions are processed securely through encrypted payment gateways.

Food Quality Guarantee

We stand behind the quality of our food. If you are not satisfied with your order due to quality issues, preparation errors, or missing items, please contact us within 2 hours of delivery for resolution. Refunds and replacements are subject to our Refund Policy.

Intellectual Property

All content on our Services, including but not limited to text, graphics, logos, images, recipes, software, and trademarks, is owned by Church's Chicken or our licensors and protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. This license does not permit you to:

  • Modify, distribute, or create derivative works of our content
  • Use our trademarks, logos, or brand elements without permission
  • Reproduce or republish our content for commercial purposes
  • Remove copyright or proprietary notices from our content

User Content License

By submitting content to our Services (reviews, photos, comments), you grant us a worldwide, royalty-free, non-exclusive license to use, modify, reproduce, and display such content for business purposes, including marketing and promotional activities.

User Content

You may have the opportunity to submit content such as reviews, ratings, photos, and comments. You are solely responsible for any content you submit and agree that it:

  • Is accurate, truthful, and not misleading
  • Does not violate any third-party rights
  • Is not defamatory, obscene, or offensive
  • Does not contain personal information of others without consent
  • Complies with applicable laws and regulations

We reserve the right to remove any user content that violates these Terms or is otherwise inappropriate, without prior notice.

Disclaimers

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties that our Services will be uninterrupted or error-free
  • Warranties regarding the accuracy of content or information
  • Warranties that defects will be corrected

We do not warrant that our Services will meet your specific requirements or that any content obtained through our Services is accurate, complete, or reliable.

Third-Party Content Disclaimer

Our Services may contain links to third-party websites or references to third-party products. We do not endorse or assume responsibility for third-party content, products, or services.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHURCH'S CHICKEN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Business interruption or downtime
  • Personal injury or property damage (except where prohibited by law)
  • Costs of substitute goods or services

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC ORDER OR SERVICE GIVING RISE TO THE CLAIM, OR $100, WHICHEVER IS GREATER.

Indemnification

You agree to indemnify, defend, and hold harmless Church's Chicken, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of our Services or violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or post through our Services
  • Your negligent or wrongful conduct
  • Any false or misleading information you provide

Third-Party Links and Services

Our Services may contain links to websites, applications, or services operated by third parties. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for third-party content or services.

Your use of third-party services is subject to their respective terms and conditions and privacy policies. We encourage you to review these documents before using third-party services.

Termination

Either party may terminate this Agreement at any time. We may suspend or terminate your access to our Services immediately, without prior notice, for any violation of these Terms or for any other reason we deem necessary.

Effect of Termination

Upon termination:

  • Your right to access and use our Services ceases immediately
  • Outstanding orders will be processed according to their individual terms
  • Certain provisions of these Terms will survive termination
  • You remain liable for any accrued obligations

Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the United States and the state where our primary business operations are located, without regard to conflict of law principles.

Dispute Resolution

We encourage you to contact us directly to resolve any disputes. If informal resolution is not possible, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATIONS AGAINST US.

Changes to Terms

We reserve the right to modify these Terms at any time to reflect changes in our Services, business practices, or legal requirements. Material changes will be communicated through:

  • Prominent notice on our website
  • Email notification to registered users
  • In-app notifications where applicable
  • Updated effective date on this page

Your continued use of our Services after the effective date of any changes constitutes acceptance of the revised Terms.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Services, constitute the entire agreement between you and Church's Chicken regarding your use of our Services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to be enforceable while preserving its intent.

Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by our authorized representative.

Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms to any affiliate or successor entity without restriction.

Force Majeure

We are not liable for any delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, labor disputes, government actions, or technical failures.

Contact Information

If you have questions about these Terms of Service, please contact us:

Phone Support

Phone: +7 913 916-10-22

Hours: Monday - Friday, 9:00 AM - 6:00 PM

Response Time: Same business day

Email Contact

General Inquiries: [email protected]

Legal Department: [email protected]

Response Time: Within 2 business days

Mailing Address

Church's Chicken
Krasnyy Prospekt, 22
Novosibirsk, Novosibirskaya oblast'
Russia, 630011

Thank you for choosing Church's Chicken. We appreciate your business and are committed to providing excellent service while protecting your rights and interests.